A location, not just an answer
Source cards point to document, page, and section where the location can be determined.
Answers with sources
Answers from your documents. With a citation.
Zenodex searches approved policies, handbooks, and process documents. The answer points to its document and location—or makes clear when the sources are insufficient.
Which documents does a new employee need on day one?
Zenodex composes the answer from retrieved, permitted excerpts. This is where the concrete answer from your document set would appear.
Onboarding handbook · Page 7
Auditable product capabilities instead of marketing counters
Updates without an interim state
A replacement is prepared alongside the active state; each document switches only after processing succeeds.
Access checked throughout
Tenant, role, user, and department permissions are applied to documents, search, chat, citations, and visuals.
An honest no-answer
When checked evidence is insufficient, the answer flow can safely end without asserting a factual answer.
Visuals with provenance
Used page visuals remain linked to document, version, and page and are access-checked again.
From document set to answer
Built for reliable answers, not plausible guesses.
- 1
Process documents
PDF, DOCX, XLSX, scanned PDFs, and images are parsed; OCR quality depends on the source.
- 2
Search words and meaning
Keyword search covers identifiers and exact wording. Semantic search requires a configured provider.
- 3
Select permitted excerpts
Relevant excerpts enter the answer context only after role and tenant filters.
- 4
Return a citation
Source cards show document, page, and section where they can be determined from the source.
Verified data flow
Your documents do not go straight to AI unchecked.
During import, files are validated and extracted locally and, depending on configuration, separately analyzed and embedded. These import steps are not the later chat model call.
Only for a concrete question does retrieval select access-checked excerpts. Only those excerpts, the question, and relevant visuals where applicable are sent to the configured chat model.
Fixed roles and document permissions
Tenant filters in database and vector search
Protected source downloads
Operational audit logs
The practical starting point
Design-Partner-Pilot
One clearly bounded domain, selected source documents, and real test questions. Together we review citations, role filters, and no-answer cases—with reviews and a final report.
How to start with Zenodex.
- 01
Discovery and target outcome
- 02
Pilot with selected documents
- 03
Evaluation and next decision
After the pilot
Plans by use case.
The following values are the product catalogue currently configured in the software. They are not a binding offer or invented contract terms; scope, term, taxes, support, and price are confirmed individually before contracting.
Business
Internal Knowledge
499 € net / month
2.000 credits / month
For internal policies, SOPs, and onboarding with administration, review, and audit.
Embed Start
Portal Embed
199 € net / month
750 credits / month
For a source-bound widget on approved portal domains.
Scale
Higher usage
1.090 € net / month
5.000 credits / month
For established use cases with a higher monthly usage allowance.
What credits mean
Credits represent variable AI usage. Consumption depends on the question, retrieved context, and selected model, so we do not promise a fixed number of answers per credit. 1,000 additional credits cost €79 net.
Enterprise
Enterprise is not a generally available standard plan. TOTP MFA, a tenant-bound generic OIDC flow, and user/department permissions are available. A concrete Entra deployment has not yet been accepted; SLA, procurement evidence, and required connectors remain to be agreed before an offer.
Product status
Available, in preparation, or planned.
Document upload and OCR
Available
Hybrid retrieval and citations
Available
Embed widget
Available
TOTP MFA with recovery codes
Available
Generic OIDC / SSO
Available; Entra acceptance open
User/department permissions
Available
Replacement versions with safe cutover
Available; comparison approval open
SharePoint Connector
Planned
Teams / OneDrive
Planned
FAQ
Clarify before the pilot.
What if the sources are insufficient?
The answer flow supports a transparent no-answer path. During the pilot, we assess quality against agreed test questions and sources.
What data does an AI provider see?
With a configured external provider, the question and selected permitted excerpts may be transferred. Provider, region, contract terms, and retention must be reviewed for the concrete setup before use.
Which formats are processed?
PDF, DOCX, and XLSX, plus OCR for scanned PDFs and images. Recognition quality depends on the scan source.